Returns & Exchanges
At Cheer Collection, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all items in their original condition. If you are not completely satisfied with your purchase, follow our simple process for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Items
Carefully place your unused items back into their original packaging, ensuring all tags and inserts are included.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing